client email

here i am again with a few email inquiries i had to answer at work. i'm sure you'll be as amused as i was...


inquiry:
"I purchased a Eurail Select Pass and want to purchase a ticket using that pass online. Is there a way I can do that without having to pay for using my creditcard and just charging it to my pass?"

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and here's the other:

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inquiry:
"I wish to take my car to Bulgaria from Uk in August/September. How close can I get before I have to start driving? Any idea of cost also please.Many thanks for any help that you can offer."

my reply:
"Dear Traveler,

Thank you for your inquiry. It isn't entirely clear what information you require. If you are looking for information on how to transport a car by rail from the UK to Bulgaria you will need to check with each country's rail system for specific information. To transport your car out of the UK through the Channel tunnel you will need to contact Eurotunnel for shipping rates.

There are some trains that transport automobiles, but we do not book those trains. We offer rail tickets and passes issued by the countries participating in the Eurail Commission for non-European passengers to access discounted rail travel through Europe. I am sorry to say we do not have information on shipping via rail.

Good luck with your endeavor.
Best regards,

Sheena
Internet Help Desk - PDX"