email

i went into work this morning. they asked me if i wanted to work 9-1 answering website email. of course i said yes. it's such easy money. it's time-and-a-half pay to answer really funny questions for 4 hours. here's my favorite one of the day which i copied and emailed to myself to post here...

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Original Message:

Question: My friends son has found himself in a situation where he was stopped by the ticket collector and didn't have a ticket. The details were taken and he is waiting on what will happen next. What is the policy for this, is it fines, if so how much is it?Thank you for your help



My Answer:

Dear Traveler,

Thank you for your inquiry. Whereas we are authorized to offer the products produced by the Eurail Commission, I am sorry to be unable to advise you of the participating countries' individual fine policies. The Eurail Commission is made up of participating Countries, each having their own national rail system with it's own rules, regulations and penalties.

You can try contacting that country's tourism board. If you go to www.visiteurope.com you will find information on each country and links to their tourism websites.

I hope this helps.

Best regards,

Sheena L
Internet Help Desk - PDX

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as you can see, it is sometimes hard not to be condescending. i don't know where this kid was, what train he was on or wheather that fare inspector was having a bad day or not, or why that kid decided to ride the train without first purchasing a ticket. i love it when we get email from someone that lost something on the train and they want us to send it to them. yeah...i'll get right on that.